CEG Digital partners with prestigious, high quality UK universities to deliver online or blended courses to a global market on a part-time, flexible basis.
Due to the continued growth of student numbers, CEG Digital is looking for multiple Student Advisors to join our team on a hybrid model with 2 days office work and 3 days working from home.
Applications will be considered for two roles: Student Advisor, and Student Advisor – Retention. Both are dedicated to providing students with the support they need, by ensuring they are comfortable navigating the digital university. The Student Advisor – Retention role, is more specifically focussed on engaging with students that may are experiencing more specific challenges that would put their studies at risk.
Our Student Advisors will ensure that our global community of online learners can take advantage of all the relevant support available throughout their journey with the ultimate goal being to complete their studies.
Our courses have multiple intakes per year, and you will guide new students through this critical enrolment period by offering support and responding to any queries to ensure all students have a positive experience from the outset.
Key Responsibilities:
The ideal Student Advisor will have:
What does CEG Digital do?
Working closely with our partner universities, CEG Digital helps create, market and deliver part-time online and blended University programmes to students around the world. We use cutting-edge technology, sector-leading pedagogy, and first-class student support to provide an outstanding educational experience. CEG Digital is part of Cambridge Education Group a global company with its headquarters in Cambridge, UK.
Benefits
Pension – Royal London salary sacrifice pension scheme currently 5% employee minimum contribution and 3% CEG employer contributions.
Holiday – 25 days plus 8 UK bank Holidays.