Who we are looking for?
We have a new opening for a Student Experience Manager to join our CEG Digital team based in Cambridge.
As a Student Experience Manager you will be responsible for providing excellent pastoral support and guidance to all students on the online courses at their Centre. To achieve this, you will manage a team of Student Advisors (SA), recruiting and training new team members as the student body grows. The number of Student Advisors in the team will scale according to the number of students on the courses.
Key Responsibilities:
Why you will love working here?
Working in our CEG Digital team, you will have the opportunity to work with a team who have a shared focus of collaborating and improve the lives of learners around the world. You will have the best of both worlds, the opportunity to grow personally whilst helping students develop. The post-holder will work closely with team members at our partner institutions, including academic teams and student support services (e.g. Wellbeing, Accessibility and Employability) to effectively guide students to the appropriate team or service, as well as managing a team of Student Advisors.
Join a respected, global education organisation that provides a friendly and supportive work environment to its diverse range of colleagues. Cambridge Education Group’s flexible and fast-paced experts help learners around the world to Achieve More.
What does CEG Digital do?
Working closely with our partner universities, CEG Digital helps create, market and deliver part-time online and blended University programmes to students around the world. We use cutting-edge technology, sector-leading pedagogy, and first-class student support to provide an outstanding educational experience. CEG Digital is part of Cambridge Education Group a global company with its headquarters in Cambridge, UK.
Benefits
Pension – Royal London salary sacrifice pension scheme currently 5% employee minimum contribution and 3% CEG employer contributions.
Holiday – Enhanced holiday of 25 days plus 8 UK bank Holidays.